Your request for information                                                    

If you simply want further information, your data is processed as follows:

• Your details are transmitted via email to the relevant contact within The Web Academy
• The email is deleted as soon as contact is made with you
• Your details are transferred to an internal document only if a follow-up is required
• When your request has been processed, your details are deleted from our system

If you subscribe to receive updates or newsletters from our website:

• Your details are stored on our office information database
• Your details are NOT be stored on our web server
• If you later decide to unsubscribe, your details are deleted completely from our information database

If you buy from us:

• Information required for invoicing and accounts purposes is stored on our accounts system
• Our accounts system data is, of course, confidential and never shared

If you pay us by credit card:

• On-line payments are handled independently by www.ccavenue.com
• Details given to us over the telephone are recorded on paper forms, which are manually filed after security checking and processing, and never archived to any computer system

We have no data-sharing relationships with third parties:

• No details provided by you are ever sold, hired, lent or given to any third party
• There are no exceptions to this rule